Your events.Your brand.Your money.

Event ticketing, registration and payment software built for colleges and universities. Offices sell tickets, registrations, fees, merchandise and gifts on pages in your college’s brand, door staff scan tickets on any phone, and every payment lands in your college’s own bank account, traced to its office, GL code and fund.

No. TicketTuck never adds a ticket fee on any plan, so buyers pay the price your college sets.

Straight into your college’s own accounts. TicketTuck never holds your money.

From your plan. On Campus and System, card processing is arranged through our affiliated payments company, which earns a share of it; on Department, your office uses your college’s own Stripe account, and TicketTuck takes 0.6% of each card payment on top of Stripe’s own fee. Never from ticket fees on your buyers, ads on your pages or selling anyone’s data. That’s why students, families and alumni pay exactly your price.

It depends on how much of campus you bring. Department is for one office, like continuing education or the arts, at $240 a month or $2,400 a year, and you can start it yourself today. Campus is for every office in one place, from $4,800 a year: enter your enrollment under Pricing to see yours. System is for campuses under one governing board: we price it with you, as one agreement for the whole system or campus by campus.

Offices can share one card processing account. Every order carries its office, GL code and fund, and so does every refund and chargeback against it. Payments land in your college’s own bank account; the finance export breaks them out by office, GL code and fund, net of refunds, and the Deposits file splits each bank deposit the same way. Nobody splits a deposit by hand.

It’s recorded against its order, so against the office that made the sale. The card processor holds the disputed amount while it’s open, so the finance export posts it as held under the sale’s office, GL code and fund, and posts it back if you win. Only a lost one comes off that office’s sales totals. Every dispute is listed in the Studio with its office and codes, ready to download.

Yes. Turn on paying by invoice or purchase order for a page, and your staff can also send an invoice when they take an order. Places are held until it’s paid, and it isn’t counted as a sale until then. The buyer gets an invoice email with a link to pay by card, and a reminder before it’s due. When a check or transfer arrives, your admins record it, and it posts to the finance export on the day it was paid.

Yes. “Take a payment” opens the page’s own checkout for the caller, and the card goes into the payment gateway’s secure fields, as it does online. The order records who took it, and staff can mark it tax-exempt with a reason. For a single amount someone owes, make a quick payment link under an office’s GL code and fund.

Yes. Staff can change a guest’s name, move a ticket to another date or workshop that’s still on sale, or swap a merchandise size. Ticket codes stay the same, a cheaper choice refunds the difference, and the buyer is emailed what changed. A dearer choice is a new order.

No. Gatehouse runs in any phone’s web browser over cellular data, so nothing joins your campus network and there’s no device to buy. Scanning keeps working if the signal drops and catches up when it returns. Staff can sell at the door for cash, or by typing in a card once we turn card sales on for your college. Card readers and tap to pay aren’t available yet.

Yes, at your events, with Gatehouse on any phone: cash, complimentary tickets, and cards typed in by your staff once we turn card sales at the door on for your college. Each door sale is traced to its event’s office, GL code and fund like an online one. There are no card readers or tap to pay yet, so if a table needs them today, keep the terminal you have for now.

Yes. Department is for one office, and you start it yourself: sign up with your college email, pay for Department month to month or yearly, by card or bank, and connect your college’s Stripe account for card payments. When more offices join, talk to us: add each one for $1,200 a year under an order form, or move to Campus.

On Campus and System: your branding, web address, campus sign-in and GL codes set up, your card payments application prepared with you (the card processor approves or declines it), training for your staff, and your year of events drafted, 30 to 180 pages by step. Your written quote lists every cost before you sign. Department sets itself up with templates and step-by-step guides.

Your enrollment sets the most you’ll pay, and your sales can bring it down: you pay the lower of two steps. Your enrollment step comes from the fall enrollment your college reports to the U.S. Department of Education, less students who study only online. Your sales step comes from your last 12 months of card sales through TicketTuck; in your first year, from your estimate. Your step moves at most one step a year, never past your enrollment step, and we send next year’s price 120 days before your fiscal year starts.

Each institution with its own federal ID, the one it reports enrollment under each fall. Branch sites under that ID are part of your campus; campuses with their own IDs are priced as a System.

There’s no free plan or trial. Watch the film to see how it works. Department is month to month, so you can start for $240 and cancel anytime. Bringing the whole campus? Talk to sales and we’ll show you around.

Colleges budget by fiscal year, and like other software, Campus and System are paid for in advance. We send each year’s invoice 30 days before the year starts (60 if you need a purchase order), and it’s due by the year’s first day, by ACH or check, so it’s paid before your year of service starts. Card processing works the other way: it’s paid after the fact, usually at the end of each month for that month’s sales.

Orders run one or three years from the first day of your fiscal year, and each year is paid in advance. Purchase orders are welcome. Each step’s price is locked for three years and after that rises by no more than 3% a year. After its first term, an order renews a year at a time unless either side gives notice. Your written quote sets out the terms.

The college does, from each sale: on Campus and System at a rate set by your volume, and on Department at Stripe’s standard rate, plus 0.6% to TicketTuck. Your buyers never pay a TicketTuck ticket fee. You can recover processing by building it into your ticket prices.

On Campus and System, by your volume, in one written quote with your plan that lists every fee, so your treasury office can compare it with what you pay today. On Department, it’s Stripe’s standard rate, plus 0.6% to TicketTuck.

Yes, on Campus and System: registered student organizations can run their events under the college’s plan.

Yes. Pages can live on a TicketTuck web address or on your own, like tickets.yourcollege.edu.

Our target is WCAG 2.1 AA, the standard colleges and public agencies ask for. Automated accessibility checks run on every release, testing by hand with screen readers is under way, and the Studio checks your colors for contrast. Our accessibility statement says what we do today and how to report a barrier.

We make it quick. HECVAT answers, an accessibility report and a PCI responsibility summary for your treasury office are available on request, and college plans include help with security questionnaires and purchase paperwork. Staff use campus sign-in, two-step sign-in and passkeys, and card numbers are typed into fields hosted by our payment gateway, so they never touch TicketTuck’s servers. Start with how we handle security and accessibility.

Once, at launch. Campus and System start with your first year of events drafted for you from your current events and listings. After that your team builds and copies pages itself, from every template, as many as it needs, at no charge. Department starts with every template and step-by-step guides. For a custom design or anything the templates don’t cover, talk to us.

Talk to us. It depends on whether your processor connects to our payment gateway, and we’ll check for you.

TicketTuck is built for colleges and universities, and that’s who our plans are for today. Talk to us about anything else.